Does my subscription automatically renew?
Yes. As stated in our Terms of Use, all AscendMax subscriptions renew automatically until canceled.
Key Points:
- Automatic Renewal: Your plan (weekly, monthly, 3-month, 6-month, or annual, depending on what you selected) renews at the end of each billing cycle.
- Trial Periods: If your subscription begins with a trial (e.g., $0.99 for 7 days), it will automatically convert to the subscription rate you selected unless canceled at least 24 hours before the trial ends.
- Billing: At each renewal, your selected payment method will be charged automatically to ensure uninterrupted access to premium features.
- Cancellation: To avoid renewal charges, you must cancel before the renewal date. Uninstalling the app does not cancel your subscription.
How to Cancel:
- Website Purchases: Sign in at app.ascendmax.app/login, go to the settings in the top right corner, then click manage subscription and billing → cancel subscription. You can also email support@ascendmax.app.
- App Store Purchases: Manage and cancel subscriptions through your Apple Account.
- Google Play Purchases: Manage and cancel subscriptions through your Google Account.
Refunds:
As outlined in our Terms, subscription charges are non-refundable, except where required by law or under our Money-Back Policy (if applicable). There are no refunds for partial or unused subscription periods after renewal.