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Help Center
Find answers to the most common subscription and billing questions.
Canceling Your Subscription
How to cancel your AscendMax subscription and where to manage billing.
Does my subscription automatically renew?
Understand renewal behavior, billing cycles, and how to avoid future charges.
I didn’t authorize a subscription or recurring charge
Why recurring charges happen and how to cancel or verify a purchase.
I was unaware of the charges
Explains subscription sign-up requirements, billing disclosure, and renewal terms.
I don’t see my subscription in my Google Play account
How to identify a web plan and manage it when it does not appear in Google Play.
I don’t see my subscription in my Apple ID
How to identify a web plan and manage it when it does not appear in Apple subscriptions.
Didn't find the answer to your question?
Contact our human support. We'll be happy to help you at support@ascendmax.app
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